Q: What music can Synergy Sound provide?
We can play whatever is appropriate for your event. Our vast music and video collection spans right across the decades from the 50's right through to the present day chart hits. We can also download specific tracks or videos whilst at your event provided there is sufficient network coverage.
Q: Do you have ………. by ……….. ?
Probably! If we do not have a particular track or video, we will purchase it for you either before the event, or whilst at your event.
Q: Can I give you a request list before the event?
You certainly can! The more information you can give about your musical likes and dislikes, the better your party will be. Please remember, however, that what you personally like may not be the same for your invited guests. Most clients will give us a general idea of the style required, maybe with a handful of favourite tunes, and leave the rest to our experience!
Please discuss any specific requirements with us before booking.
Q: Do you provide karaoke?
Yes we do! We have a comprehensive catalogue of tracks available, from rock 'n' roll and country classics through to current chart releases. All our karaoke lyrics are displayed on a large video screen in HD (as well as a monitor) so the audience can participate!
Q: Is your music legal?
Yes. Our music and video is legitimate and has been aquired through reputable sources. Our back catalogue consists of digital downloads, CDs and vinyl formats all of which have been legally purchased. All our digital media is downloaded in high quality mp3 or mp4 format. At present we use Amazon, Beatport and specialist trade only sites for music videos and karaoke.
Q: Do you travel to ……….. ?
We can travel any distance to your event, but there is a mileage surcharge if the event is more than 5 miles outside Aberystwyth. Please see the WHAT WILL IT COST? page for more details.
Q: Are you insured?
Yes. We are covered by Public Liability Insurance for up to £10 million.
Q: What happens if we need to cancel our booking?
If you cancel your booking more than 30 days before the booked event, we will refund your reservation/booking fee. If you cancel less than 30 days before the booked event, the reservation/booking fee is non-refundable.
Q: What happens if Synergy Sound cancels our booking?
If Synergy Sound has to cancel your booking more than 30 days before the booked event, we will refund your reservation/booking fee. If we cancel less than 30 days before the booked event, Synergy Sound will pay you the hire total charge so you can make alternative arrangements at no extra cost!